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9
9
Overview 9
This chapter explains how to resolve typical network problems you may encounter when using the Brother
machine. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother
Solutions Center at: http://solutions.brother.com/
.
Please go to the Brother Solutions Center at http://solutions.brother.com/
and click Manuals on your model
page to download the other manuals.
Identifying your problem 9
Make sure that the following items are configured before reading this chapter.
Go to the page for your solution from the lists below 9
I cannot complete the wireless network setup configuration. (See page 144.)
The Brother machine is not found on the network during the MFL-Pro Suite installation. (See page 145.)
The Brother machine cannot print or scan over the network. (See page 146.)
The Brother machine is not found on the network even after successful installation. (See page 146.)
I'm using security software. (See page 148.)
I want to check that my network devices are working properly. (See page 149.)
Troubleshooting 9
First check the following:
The power cord is connected properly and the Brother machine is turned on.
The access point (for wireless), router or hub are turned on and its link button is blinking.
All protective packaging has been removed from the machine.
The toner cartridges and drum unit are installed properly.
The front and back covers are fully closed.
Paper is inserted properly in the paper tray.
(For wired networks) A network cable is securely connected to the Brother machine and the router or hub.
I cannot complete the wireless network setup configuration.
Question Interface Solution
My machine does not
connect during wireless
setup?
wireless Turn your wireless router Off and back On. Then try and configure the
wireless settings again.
- Network User’s Guide 1
- Applicable models 2
- Definitions of notes 2
- IMPORTANT NOTE 2
- Table of Contents 3
- 5 Web Based Management 91 4
- 6 LDAP operation 4
- Section II Network Glossary 5
- Section III Appendixes 6
- B Appendix B 174 7
- CIndex 179 7
- Network Operation I 8
- Introduction 1 9
- Other Network features 1 10
- Secure Function Lock 2.0 1 11
- Store Print Log to Network 1 11
- Using the control panel 2 12
- Other Management Utilities 2 15
- BRPrint Auditor (Windows 16
- MFC-8810DW, MFC-8910DW and 17
- MFC-8950DW(T)) 17
- (Infrastructure mode) 3 18
- (Recommended) 3 20
- HELLO 12345678 21
- For example: 22
- Wizard 3 25
- For 5-line LCD models 34
- For Touchscreen models 3 38
- Push Button Configuration 42
- Setup) 3 45
- Using configured SSID 3 50
- Using a New SSID 3 54
- Control panel setup 4 57
- Control panel setup 58
- DNS Server 4 59
- Status 4 60
- Signal 4 60
- Comm. Mode 4 61
- Mail Address 4 62
- Setup Server 4 62
- Size Limit 64
- Notification 64
- Relay Broadcast 64
- Relay Domain 64
- Relay Report 64
- Setting Fax to Server to On 4 66
- Printing the WLAN report 71
- DCP-8250DN 4 88
- MFC-8950DW(T) 4 91
- Web Based Management 5 98
- Setting a password 5 100
- Web Based Management 101
- Secure Function Lock 2.0 5 102
- Management (web browser) 5 103
- Setting up public mode 5 104
- Other features 5 104
- Store Print Log to Network 5 107
- Error Detection Setting 5 109
- LDAP operation 116
- (DCP-8250DN, MFC-8810DW 116
- MFC-8510DN, MFC-8520DN and 119
- Sending an Internet fax 7 121
- Relay broadcasting 7 124
- [email protected] 123456789 127
- TX Verification Mail 7 128
- Error mail 7 129
- Security features 8 130
- Security features 131
- (Windows 133
- Click Next 146
- Click Finish 146
- How to create a CSR 8 147
- Troubleshooting 9 151
- Troubleshooting 152
- Network Glossary II 158
- TCP/IPTCP/IP 159
- Network Shared printing 10 160
- Protocols 10 161
- IP address 11 165
- Subnet mask 11 166
- Gateway (and router) 11 166
- IEEE 802.1x Authentication 11 167
- (For MFC-8710DW, MFC-8810DW 169
- MFC-8910DW and MFC-8950DW(T)) 169
- Authentication methods 12 170
- Encryption methods 12 170
- Network key 12 171
- User ID and password 12 172
- Web Services (Windows Vista 173
- and Windows 173
- Security terms 14 176
- Security protocols 14 177
- POP before SMTP (PbS) 14 178
- SMTP over SSL 14 178
- POP over SSL 14 178
- Appendixes III 179
- Appendix A A 180
- Appendix B B 181
- Appendix B 182
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