USER’S GUIDEMFC-250CMFC-290CMFC-297C Version BUK/IRE/GEN/SAF
viiiB Troubleshooting and Routine Maintenance 86Troubleshooting...
90Menu Setting DifficultiesDifficulty SuggestionsThe machine beeps when you try to access the Setup Receive menu.If the Fax key is not illuminated,
Troubleshooting and Routine Maintenance91BDial Tone detection BWhen you send a fax automatically, by default your machine will wait for a fixed amount
92Error and maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this hap
Troubleshooting and Routine Maintenance93BBT Call Sign On(For UK only)BT Call Sign is set to ON. You cannot change the Receive Mode from Manual to ano
94Init Unable XXThe machine has a mechanical problem.—OR—A foreign object such as a clip or ripped paper is in the machine.Open the scanner cover and
Troubleshooting and Routine Maintenance95BNot RegisteredYou tried to access a Speed Dial number that is not programmed.Set up the Speed Dial number. (
96Transferring your faxes or Fax Journal report BIf the LCD shows: Clean Unable XXInit Unable XXPrint Unable XXScan Unable XXWe recommend transferring
Troubleshooting and Routine Maintenance97BDocument is jammed inside the ADF unitBa Take out any paper from the ADF that is not jammed.b Lift the docum
98d Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. e Close the Jam Clear Cover.Make sure the cove
Troubleshooting and Routine Maintenance99BNote• If the paper is jammed under the print head, unplug the machine from the power source, and then move t
Section IGeneral IGeneral Information 2Loading paper and documents 8General setup 19Security features 23
100Routine maintenance BReplacing the ink cartridges BYour machine is equipped with an ink dot counter. The ink dot counter automatically monitors the
Troubleshooting and Routine Maintenance101Bd Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal, th
102CAUTION DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not kn
Troubleshooting and Routine Maintenance103Bd Wipe the inside and outside of the paper tray with a soft cloth to remove dust. e Close the paper tray co
104Cleaning the machine printer platen BWARNING Be sure to unplug the machine from the electrical socket before cleaning the printer platen. a Lift th
Troubleshooting and Routine Maintenance105BCleaning the print head BTo maintain good print quality, the machine will automatically clean the print hea
106g The LCD asks you if you want to start cleaning. Start Cleaning? 1.Yes 2.NoPress 1 (Yes).The machine starts cleaning the print head.h After cleani
Troubleshooting and Routine Maintenance107BChecking the ink volume BYou can check the ink that is left in the cartridge.a Press Menu, 7, 3.b The LCD s
108Packing and shipping the machineBWhen you transport the machine, use the packing materials that came with your machine. Follow the instructions bel
Troubleshooting and Routine Maintenance109Bg Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close
21Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and c
110COn-screen programmingCYour machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming
Menu and Features111CTo access the menu mode:a Press Menu.b Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Cop
112Menu Table CThe menu table will help you understand the menu selections and options that are found in the machine's programs. The factory sett
Menu and Features113C1.General Setup(Continued)4.Volume 1.Ring OffLowMed*HighAdjusts the ring volume. 212.Beeper OffLow*MedHighAdjusts the volume leve
1142.Fax 1.Setup Receive(In Fax mode only)1.Ring Delay 000102*030405060708(Example for the U.K.)Sets the number of rings before the machine answers in
Menu and Features115C2.Fax(Continued)2.Setup Send(In Fax mode only)1.Contrast Auto *LightDarkChanges the lightness or darkness of faxes you send.292.F
1162.Fax(Continued)0.Miscellaneous1.TX Lo ck — Stops unauthorized users from changing the machine’s current settings.232.Compatibility Normal*Basic(fo
Menu and Features117C4.PhotoCapture(Continued)4.Print Size — 8 x 10cm9 x 13cm10 x 15cm13 x 18cm15 x 20cmMax. Si ze *Choose the print size. (Appears wh
1185.Print Reports1.XMIT Verify— — Prints a Transmission Verification Report for your last transmission.482.Help List — — Prints the Help List so you
Menu and Features119CEntering Text CWhen you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine.
General Information31Accessing the Software User’s Guide1This User’s Guide does not contain all the information about the machine such as how to use P
120DGeneral DSpecifications DPrinter Type InkjetPrint Method Mono:Colour:Piezo with 94 × 1 nozzlePiezo with 94 × 3 nozzlesMemory Capacity 32 MBLCD (li
Specifications121DDimensions(MFC-250C) (MFC-290C and MFC-297C) Weight 7 kg (MFC-250C)7.8 kg (MFC-290C and MFC-297C)Noise per ISO 9296 Operating: (MFC-
122Print media D1Use only transparencies recommended for inkjet printing.2For glossy paper or transparencies, we recommend removing printed pages from
Specifications123DFax DCompatibility ITU-T Super Group 3Coding System MH/MR/MMR/JPEGModem Speed Automatic Fallback14,400 bps Document Size ADF Width:
1241Monochrome only2‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications an
Specifications125DCopy DColour/Monochrome Yes/YesDocument Size ADF Width: (MFC-290C and MFC-297C) 148 mm to 216 mm ADF Length: (MFC-290C and MFC-297C
126PhotoCapture Center™ DNoteThe MFC-250C only supports USB Flash memory drives. 1Memory cards, Adapters and USB Flash memory drive are not included.2
Specifications127DPictBridge DCompatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001Visit http://www.cip
128Scanner D1Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professional x64 Edition.2M
Specifications129DPrinter D1Based on Brother standard pattern.A4 size in draft mode.2When you set the Borderless feature to On.3See Paper type and siz
Chapter 14How to find Scanning instructions 1There are several ways you can scan documents. You can find the instructions as follows:Software User’s G
130Interfaces D1Your machine has a full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfe
Specifications131DComputer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSComputer Platform & Operating System VersionSupported P
132Consumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.Ser
133EThis is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchas
134F/T Ring TimeThe length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call tha
Glossary135EPhotoCapture Center™Allows you to print digital photos from your digital camera at high resolution for photo quality printing.PictBridgeAl
136TransmissionThe process of sending faxes over the telephone lines from your machine to the receiving fax machine.User SettingsA printed report that
Index137FFAADF (automatic document feeder) ... 17, 26Answering machine (TAD) ...39connecting ...
138FFax codeschanging ...43Remote Activation Code ... 35, 41Remote Deactivation Code ...
139FOOut of Memory message ... 30, 31, 95PPacking the machine ...108Paper ...
General Information51How to find Scanning instructions 1There are several ways you can scan documents. You can find the instructions as follows:Softwa
140SSafety Instructions ...81Scanner glasscleaning ...103using ...
Visit us on the World Wide Webhttp://www.brother.comThis machine is approved for use in the country of purchase only. Local Brother companies or their
Chapter 16MFC-290C Control panel overview 1The MFC-250C, MFC-290C and MFC-297C have the same control panel keys.NoteMost of the illustrations in this
General Information71 Volume keys d c When the machine is idle, you can press these keys to adjust the ring volume. dPress to scroll backward to
82Loading paper and other print media2a If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely
Loading paper and documents92d Fan the stack of paper well to avoid paper jams and misfeeds. NoteAlways make sure the paper is not curled. e Gently pu
If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-250C, MFC-290C and MFC-297C(Circl
Chapter 210i While holding the paper tray in place, pull out the paper support (1) until it clicks and then unfold the paper support flap (2). NoteDo
Loading paper and documents112b Put envelopes or post cards into the paper tray with the address side down and the leading edge in first as shown in t
Chapter 212Printable area 2The printable area depends on the settings in the application you are using. The figures below show the unprintable areas o
Loading paper and documents132Acceptable paper and other print media2The print quality can be affected by the type of paper you are using in the machi
Chapter 214Handling and using print media 2 Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, di
Loading paper and documents152Choosing the right print media 2Paper type and size for each operation 2Paper Type Paper Size UsageFax Copy Photo Captur
Chapter 216Paper weight, thickness and capacity 21Up to 100 sheets of 80 g/m2 paper.2BP71 (260 g/m2) paper is especially designed for Brother inkjet m
Loading paper and documents172Loading documents 2You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scann
Chapter 218How to load documents 2NoteTo use the scanner glass, the ADF must be empty. a Lift the document cover.b Using the document guidelines on th
1933Power Save mode 3To maintain print quality, prolong print head life, and provide the best ink cartridge economy, you should keep your machine conn
iApproval Information and Compilation and Publication NoticeTHIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPR
Chapter 320Mode Timer 3The machine has four temporary mode keys on the control panel: Fax, Scan, Copy and Photo Capture. You can change the amount of
General setup213Volume Settings 3Ring Volume 3You can choose a range of ring volume levels, from High to Off.While the machine is idle, press d or c
Chapter 322Automatic Daylight Savings Time3You can set the machine to change automatically for daylight savings time. It will reset itself forward one
2344TX Lock 4TX Lock lets you prevent unauthorized access to the machine.While TX Lock is On, the following operations are available: Receiving faxes
Chapter 424
Section IIFax IISending a Fax 26Receiving a Fax 32Telephone and External devices 36Dialling and storing numbers 44Printing Reports 47
265Entering Fax mode 5To enter fax mode, press (Fax), and the key will glow green.Faxing from the ADF (MFC-290C and MFC-297C only) 5a Make sure you
Sending a Fax275Faxing Letter size documents from the scanner glass 5When documents are Letter size, you need to set scan size to Letter. If you do no
Chapter 528Cancelling a Broadcast in progress 5a Press Menu, 2, 4.The LCD will show the fax number being dialled. XXXXXXXXb Press OK.The LCD will show
Sending a Fax295Contrast 5If your document is very light or very dark, you may want to change the contrast. For most documents the default setting Aut
iiEC Declaration of Conformity under the R & TTE Directive
Chapter 530Dual access (Monochrome only) 5You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, r
Sending a Fax315Overseas Mode 5If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend th
326Receive modes 6Choosing the Receive Mode 6By default, your machine will automatically receive any faxes that are sent to it. The diagram below will
Receiving a Fax336Using receive modes 6Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before us
Chapter 634Receive mode settings 6Ring Delay 6The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.
Receiving a Fax356Fax Detect 6If Fax Detect is On: 6The machine receives a fax call automatically, even if you answer the call. When you see Receiving
367Voice Operations 7Voice calls can be made either with an extension or external telephone, by dialling manually, or by using Speed Dial numbers.Tone
Telephone and External devices377Telephone services 7Setting the Telephone Line Type 7If you are connecting the machine to a line that features PBX or
Chapter 738To enable the machine to work with BT Call Sign (With your external telephone only)7a Press Menu, 2, 0, 3. 0.Miscellaneous 3.BT Call Signb
Telephone and External devices397Printing the Caller ID List 7a Press Menu, 2, 0, 4.b Press a or b to choose Print Report.Press OK.If no ID is stored,
iiiTable of ContentsSection I General1 General Information 2Using the documentation...
Chapter 740Connections 7The external TAD must be connected as shown in the previous illustration.a Set your external TAD to one or two rings. (The mac
Telephone and External devices417External and extension telephones7Connecting an external or extension telephone 7You can connect a separate telephone
Chapter 742This new connection configuration can be arranged by contacting BT, Kingston upon Hull Telecommunications, your PBX maintainer or a qualifi
Telephone and External devices437Changing the remote codes 7If you want to use Remote Activation, you have to turn on the remote codes. The preset Rem
448How to Dial 8Manual dialling 8Press all of the digits of the fax or telephone number. Speed Dialling 8a Press (Speed Dial). b Press OK and the # (h
Dialling and storing numbers458Storing numbers 8You can set up your machine to do the following types of easy dialling: Speed Dial and Groups for broa
Chapter 846Setting up groups for broadcasting 8Groups, which can be stored in a Speed Dial location, allow you to send the same fax message to many fa
4799Fax reports 9You need to set up the Transmission Verification Report and Journal Period using the Menu key.Transmission Verification Report 9You c
Chapter 948Reports 9The following reports are available: 1.XMIT VerifyPrints a Transmission Verification Report for your last transmission.2.Help List
Section IIICopy IIIMaking copies 50
iv4 Security features 23TX Lock...23Setti
5010How to copy 10Entering Copy mode 10Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes th
Making copies5110Copy options 10When you want to quickly change the copy settings temporarily for the next multiple copies, use the Copy Options key.
Chapter 1052Changing copy speed and quality 10You can choose from a range of quality settings. The default setting is Normal.To temporarily change the
Making copies5310To enlarge or reduce the next copy follow the instruction below:a Make sure you are in Copy mode .b Load your document.c Use the dia
Chapter 1054f Press Mono Start to scan the document. You can also press Colour Start if you are using Poster layout.If you placed the document in the
Making copies5510Sorting copies using the ADF (Monochrome only) (MFC-290C and MFC-297C only)10You can sort multiple copies. Pages will be sorted in th
Chapter 1056Paper options 10Paper Type 10If you are copying on special paper, set the machine for the type of paper you are using to get the best prin
Section IVDirect Photo PrintingIVPrinting photos from a memory card or USB Flash memory drive58Printing photos from a camera 68
5811NoteThe MFC-250C only supports USB Flash memory drives. PhotoCapture Center™ Operations11Printing from a memory card or USB Flash memory drive wit
Printing photos from a memory card or USB Flash memory drive5911Memory cards (MFC-290C and MFC-297C only) or a USB Flash memory drive folder structure
v7 Telephone and External devices 36Voice Operations ...
Chapter 1160Getting started 11Firmly put a memory card or USB Flash memory drive into the correct slot. 1 USB Flash memory drive2 SD, SDHC3Memory Stic
Printing photos from a memory card or USB Flash memory drive6111How to print from a memory card or USB Flash memory drive11Before printing a photo you
Chapter 1162d Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK.e Press a or b
Printing photos from a memory card or USB Flash memory drive6311j Enter the number of copies you want. Press OK.k Press Colour Start to print.The prin
Chapter 1164PhotoCapture Center™ print settings11These settings will remain until you change them again.Print speed and quality 11a Press Menu, 4, 1.b
Printing photos from a memory card or USB Flash memory drive6511Cropping 11If your photo is too long or wide to fit the available space on your chosen
Chapter 1166Scan to a memory card or USB Flash memory drive11You can scan monochrome and colour documents onto a memory card or USB Flash memory drive
Printing photos from a memory card or USB Flash memory drive6711Changing the monochrome file format 11a Press Menu, 4, 0, 2.b Press a or b to choose T
6812Printing photos directly from a PictBridge camera12 Your Brother machine supports the PictBridge standard, allowing you to connect to and print ph
Printing photos from a camera6912Printing Images 12NoteRemove any memory cards or USB Flash memory drive from the machine before connecting a digital
viSection III Copy10 Making copies 50How to copy ...
Chapter 1270Printing photos directly from a digital camera (without PictBridge)12If your camera supports the USB Mass Storage standard, you can connec
Printing photos from a camera7112Understanding the Error Messages12Once you are familiar with the types of errors that can occur while you are printin
Chapter 1272
Section VSoftware VSoftware features 74
7413The CD-ROM includes the Software User’s Guide for features available when connected to a computer (for example, printing and scanning). The guide
Section VIAppendixes VISafety and Legal 76Troubleshooting and Routine Maintenance 86Menu and Features 110Specifications 120Glossary 133
76AChoosing a location APut your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a teleph
Safety and Legal77ATo use the machine safely APlease keep these instructions for later reference and read them before attempting any maintenance.WARNI
78 DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands
Safety and Legal79A DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the
vii12 Printing photos from a camera 68Printing photos directly from a PictBridge camera...68PictBridge re
80 If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the electrical socket. Call your Br
Safety and Legal81A When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock
8212 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions: If li
Safety and Legal83ARadio interference AThis product complies with EN55022 (CISPR Publication 22) /Class B. When connecting the machine to a computer,
84Legal limitations for copying AIt is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum
Safety and Legal85ATrademarks AThe Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Brother Indu
86BTroubleshooting BIf you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be
Troubleshooting and Routine Maintenance87BWhite horizontal lines appear in text or graphics.Clean the print head. (See Cleaning the print head on page
88Printed pages are not stacked neatly.Make sure you are using the paper support flap. (See Loading paper and other print media on page 8.)Machine doe
Troubleshooting and Routine Maintenance89BSending FaxesDifficulty SuggestionsCannot send a fax Check the line cord connection. Make sure that the Fax
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