USER’S GUIDEMFC-250CMFC-290C Version 0ARL/ASA/NZ
viii
90Important Information for Some Countries AImportant Safety Instructions A1 Read all of these instructions.2 Save them for later reference.3 Follow a
Safety and Legal91A16 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions: If
92Radio interference AThis product complies with EN55022 (CISPR Publication 22) /Class B. When connecting the machine to a computer, ensure that you u
Safety and Legal93ALegal limitations for copying AIt is an offence to make reproductions of certain items or documents with the intent to commit fraud
94Trademarks AThe Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Brother Industries, Ltd.Multi
95BBTroubleshooting BIf you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can b
96White horizontal lines appear in text or graphics.Clean the print head. (See Cleaning the print head on page 114.)Make sure you are using Brother Or
Troubleshooting and Routine Maintenance97BPrinted pages are not stacked neatly.Make sure you are using the paper support flap. (See Loading paper and
98Sending FaxesDifficulty SuggestionsCannot send a fax Check the line cord connection. Make sure that the Fax key is illuminated. (See Entering Fax
Troubleshooting and Routine Maintenance99BMenu Setting DifficultiesDifficulty SuggestionsThe machine beeps when you try to access the Setup Receive me
Section IGeneral IGeneral Information 2Loading paper and documents 8General setup 19Security features 22
100Dial Tone detection BWhen you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the n
Troubleshooting and Routine Maintenance101BError and maintenance messages BAs with any sophisticated office product, errors may occur and consumable i
102Cannot Detect You installed a new ink too quickly and the machine didn’t detect it.Take out the new ink cartridge and re-install it slowly until it
Troubleshooting and Routine Maintenance103BInk Low BlackInk Low YellowInk Low CyanInk Low MagentaThe indicated ink cartridge is running out of ink. If
104Out of Memory The machine's memory is full. When copy operation is in progress, press Stop/Exit and wait until the other operations in progres
Troubleshooting and Routine Maintenance105BTransferring your faxes or Fax Journal report BIf the LCD shows: Clean Unable XXInit Unable XXPrint Unable
106Document is jammed inside the ADF unitBa Take out any paper from the ADF that is not jammed.b Lift the document cover.c Pull the jammed document ou
Troubleshooting and Routine Maintenance107Bd Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. e Clo
108Note• If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.• I
Troubleshooting and Routine Maintenance109BRoutine maintenance BReplacing the ink cartridges BYour machine is equipped with an ink dot counter. The in
21Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and c
110a Open the ink cartridge cover.If one or more ink cartridges have reached the end of their life, for example Black, the LCD shows Cannot Print and
Troubleshooting and Routine Maintenance111Bf Gently push the ink cartridge until it clicks, and then close the ink cartridge cover. g The machine will
112Cleaning the outside of the machine BCAUTION Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outs
Troubleshooting and Routine Maintenance113BCleaning the scanner glass Ba Lift the document cover (1). Clean the scanner glass (2) and the white plasti
114Cleaning the paper pick-up roller Ba Pull the paper tray completely out of the machine.b Unplug the telephone line cord first, and then unplug the
Troubleshooting and Routine Maintenance115BChecking the print quality BIf faded or streaked colours and text appear on your output, some of the nozzle
116Checking the print alignment BYou may need to adjust the print alignment after transporting the machine, if your printed text becomes blurred or im
Troubleshooting and Routine Maintenance117BPacking and shipping the machineBWhen you transport the machine, use the packing materials that came with y
118g Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3). h Wrap the machin
119CCOn-screen programmingCYour machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programmin
General Information31Accessing the Software User’s Guide1This User’s Guide does not contain all the information about the machine such as how to use P
120To access the menu mode:a Press Menu.b Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0
Menu and Features121CMenu Table CThe menu table will help you understand the menu selections and options that are found in the machine's programs
1221.General Setup(Continued)4.Volume 1.Ring OffLowMed*HighAdjusts the ring volume. 202.Beeper OffLow*MedHighAdjusts the volume level of the beeper.20
Menu and Features123C2.Fax(Continued)1.Setup Receive(In Fax mode only)(Continued)3.Fax Detect On*OffReceives fax messages without pressing Start.354.R
1242.Fax(Continued)0.Miscellaneous1.TX Lock — Stops unauthorized users from changing the machine’s current settings.222.Compatibility Normal*Basic(for
Menu and Features125C4.PhotoCapture(Continued)3.Paper Size — 10x15cm*13x18cmLetterA4Choose the paper size. 684.Print Size — 8x10cm9x13cm10 x 15cm13 x
1265.Print Reports1.XMIT Verify — — Prints a Transmission Verification Report for your last transmission.522.Help List — — Prints the Help List so you
Menu and Features127CEntering Text CWhen you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine.
128DGeneral DSpecifications DPrinter Type InkjetPrint Method Mono:Colour:Piezo with 94 × 1 nozzlePiezo with 94 × 3 nozzlesMemory Capacity 32 MBLCD (li
Specifications129D1This depends on printing conditions.Dimensions(MFC-250C) (MFC-290C) Weight 7.2 kg (MFC-250C)7.8 kg (MFC-290C)Noise Operating: LPAm
Chapter 14How to find Scanning instructions 1There are several ways you can scan documents. You can find the instructions as follows:Software User’s G
130Print media D1Use only transparencies recommended for inkjet printing.2For glossy paper or transparencies, we recommend removing printed pages from
Specifications131DFax DCompatibility ITU-T Group 3Coding System MH/MR/MMR/JPEGModem Speed Automatic Fallback14,400 bps Document Size ADF Width: (MFC-
1321Monochrome only2‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications an
Specifications133DCopy D1Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.Colour/Monochr
134PhotoCapture Center™ DNoteThe MFC-250C only supports USB Flash memory drives. 1Memory cards, Adapters and USB Flash memory drive are not included.2
Specifications135DPictBridge DCompatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001Visit http://www.cip
136Scanner D1Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professional x64 Edition.2M
Specifications137DPrinter D1Based on Brother standard pattern.A4 size in draft mode.2When you set the Borderless feature to On.3See Paper type and siz
138Interfaces D1Your machine has a full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfe
Specifications139DComputer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSComputer Platform & Operating System VersionSupported P
General Information51How to find Scanning instructions 1There are several ways you can scan documents. You can find the instructions as follows:Softwa
140Consumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.Ser
141EThis is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchas
142F/T Ring TimeThe length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call tha
Glossary143EPhoto resolution (Mono only)A resolution setting that uses varying shades of grey for the best representation of photographs.PhotoCapture
144TransmissionThe process of sending faxes over the telephone lines from your machine to the receiving fax machine.Transmission Verification ReportA
Index145FFAADF (automatic document feeder) ... 17, 26Answering machine (TAD) ...44connecting ...
146FFax codeschanging ...47Remote Activation Code ... 35, 46Remote Deactivation Code ...
147FOOut of Memory message ... 30, 31, 104PPacking the machine ...117Paper ...
148SScanner glasscleaning ...113using ...17ScanningSee
For Australia Only:Warranty & Repair - For details about warranty on your Brother Product, the details are listed on the following link: www.broth
Chapter 16MFC-290C Control panel overview 1The MFC-250C and MFC-290C have the same control panel keys.NoteMost of the illustrations in this User’s Gui
Visit us on the World Wide Webhttp://www.brother.comThis machine is approved for use in the country of purchase only. Local Brother companies or their
General Information71 Volume keys d c When the machine is idle, you can press these keys to adjust the ring volume. dPress to scroll backward to
82Loading paper and other print media2a If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely
Loading paper and documents92d Fan the stack of paper well to avoid paper jams and misfeeds. NoteAlways make sure the paper is not curled. e Gently pu
If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-250C and MFC-290C (Circle your mo
Chapter 210i While holding the paper tray in place, pull out the paper support (1) until it clicks and then unfold the paper support flap (2). NoteDo
Loading paper and documents112b Put envelopes or post cards into the paper tray with the address side down and the leading edge in first as shown in t
Chapter 212Printable area 2The printable area depends on the settings in the application you are using. The figures below show the unprintable areas o
Loading paper and documents132Acceptable paper and other print media2The print quality can be affected by the type of paper you are using in the machi
Chapter 214Handling and using print media 2 Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, di
Loading paper and documents152Choosing the right print media 2Paper type and size for each operation 2Paper Type Paper Size UsageFax Copy Photo Captur
Chapter 216Paper weight, thickness and capacity 21Up to 100 sheets of 80 gsm paper.2BP71 (260 gsm) paper is especially designed for Brother inkjet mac
Loading paper and documents172Loading documents 2You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scann
Chapter 218How to load documents 2NoteTo use the scanner glass, the ADF must be empty. a Lift the document cover.b Using the document guidelines on th
1933Mode Timer 3The machine has four temporary mode keys on the control panel: Fax, Scan, Copy and Photo Capture. You can change the amount of time th
iApproval Information and Compilation and Publication NoticeTHIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPR
Chapter 320Volume Settings 3Ring Volume 3You can choose a range of ring volume levels, from High to Off.While the machine is idle, press d or c to a
General setup213Setting Daylight Savings Time3You can set the machine to change for daylight savings time. It will reset itself forward one hour in th
224TX Lock 4TX Lock lets you prevent unauthorized access to the machine.While TX Lock is On, the following operations are available: Receiving faxesW
Security features234Turning TX Lock on/off 4Turning TX Lock on 4a Press Menu, 2, 0, 1.b Press a or b to choose Set TX Lock.Press OK.c Enter the regist
Chapter 424
Section IIFax IISending a Fax 26Receiving a Fax 32Telephone and External devices 36Dialling and storing numbers 48Printing Reports 51
265Entering Fax mode 5To enter fax mode, press (Fax), and the key will glow green.Faxing from the ADF (MFC-290C only) 5a Make sure you are in Fax mo
Sending a Fax275Faxing Letter size documents from the scanner glass 5When documents are Letter size, you need to set scan size to Letter. If you do no
Chapter 528Cancelling a Broadcast in progress 5a Press Menu, 2, 4.The LCD will show the fax number being dialled. #001 XXXXb Press OK.The LCD will sho
Sending a Fax295Contrast 5If your document is very light or very dark, you may want to change the contrast. For most documents the default setting Aut
iiTable of ContentsSection I General1 General Information 2Using the documentation...
Chapter 530Dual access (Monochrome only) 5You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, r
Sending a Fax315Overseas Mode 5If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend th
326Receive modes 6Choosing the Receive Mode 6By default, your machine will automatically receive any faxes that are sent to it. The diagram below will
Receiving a Fax336Using receive modes 6Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before us
Chapter 634Receive mode settings 6Ring Delay 6The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.
Receiving a Fax356Fax Detect 6If Fax Detect is On: 6Fax Detect is turned On as default.The machine receives a fax call automatically, even if you answ
367Voice Operations 7Voice calls can be made either with an extension or external telephone, by dialling manually, or by using Speed Dial numbers.Tone
Telephone and External devices377What is the Advantage of using Telstra® FaxStream® Duet® Function?7Using Telstra® FaxStream® Duet® is the most effici
Chapter 738Registering the Distinctive Ring pattern7Very Important!After you have set the Distinctive Ring feature to on, the receive mode is set to M
Telephone and External devices397How Does the Caller ID Work?7The Caller ID Appears on the Display When Your Telephone Rings7As your telephone rings,
iiiSection II Fax5 Sending a Fax 26Entering Fax mode ...26F
Chapter 740Telephone Service for New Zealand7FaxAbility 7FaxAbility is a service offered by Telecom that allows you to have an additional number on on
Telephone and External devices417How to Turn FaxAbility OFF or ON 7The FaxAbility function is designed to accommodate the FaxAbility service provided
Chapter 742b Press a or b to choose Display#.Press OK.The Caller ID of the last call will appear on the display. If no ID is stored, the beeper will s
Telephone and External devices437Registering the Distinctive Ring pattern7Very Important!After you have set the Distinctive Ring feature to on, the re
Chapter 744Viewing Caller ID List 7Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. W
Telephone and External devices457Improper Setup DO NOT connect a TAD elsewhere on the same telephone line. Connections 7The external TAD must be conn
Chapter 746External and extension telephones7Connecting an external or extension telephone 7You can connect a separate telephone as shown in the diagr
Telephone and External devices477Remote Deactivation Code 7If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T
488How to Dial 8Manual dialling 8Press all of the digits of the fax or telephone number. Speed Dialling 8a Press (Speed Dial). b Press OK and the # (h
Dialling and storing numbers498Storing numbers 8You can set up your machine to do the following types of easy dialling: Speed Dial and Groups for broa
iv7 Telephone and External devices 36Voice Operations ...
Chapter 850Setting up groups for broadcasting 8Groups, which can be stored in a Speed Dial location, allow you to send the same fax message to many fa
5199Fax reports 9You need to set up the Transmission Verification Report and Journal Period using the Menu key.Transmission Verification Report 9You c
Chapter 952Reports 9The following reports are available: 1.XMIT VerifyPrints a Transmission Verification Report for your last transmission.2.Help List
Section IIICopy IIIMaking copies 54
5410How to copy 10Entering Copy mode 10Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes th
Making copies5510Copy options 10When you want to quickly change the copy settings temporarily for the next multiple copies, use the Copy Options key.
Chapter 1056Changing copy speed and quality 10You can choose from a range of quality settings. The default setting is Normal.To temporarily change the
Making copies5710To enlarge or reduce the next copy follow the instruction below:a Make sure you are in Copy mode .b Load your document.c Use the dia
Chapter 1058f Press Mono Start to scan the document. You can also press Colour Start if you are using Poster layout.If you placed the document in the
Making copies5910Sorting copies using the ADF (Monochrome only) (MFC-290C only)10You can sort multiple copies. Pages will be sorted in the order 3 2 1
vSection III Copy10 Making copies 54How to copy...
Chapter 1060Paper options 10Paper Type 10If you are copying on special paper, set the machine for the type of paper you are using to get the best prin
Section IVDirect Photo PrintingIVPrinting photos from a memory card or USB Flash memory drive62Printing photos from a camera 72
6211NoteThe MFC-250C only supports USB Flash memory drives. PhotoCapture Center™ Operations11Printing from a memory card or USB Flash memory drive wit
Printing photos from a memory card or USB Flash memory drive6311Memory cards (MFC-290C only) or a USB Flash memory drive folder structure 11Your machi
Chapter 1164Getting started 11Firmly put a memory card or USB Flash memory drive into the correct slot. 1 USB Flash memory drive2 SD, SDHC3 Memory Sti
Printing photos from a memory card or USB Flash memory drive6511How to print from a memory card or USB Flash memory drive11Before printing a photo you
Chapter 1166d Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK.e Press a or b
Printing photos from a memory card or USB Flash memory drive6711j Enter the number of copies you want. Press OK.k Press Colour Start to print.The prin
Chapter 1168PhotoCapture Center™ print settings11These settings will remain until you change them again.Print speed and quality 11a Press Menu, 4, 1.b
Printing photos from a memory card or USB Flash memory drive6911Cropping 11If your photo is too long or wide to fit the available space on your chosen
vi12 Printing photos from a camera 72Printing photos directly from a PictBridge camera...72PictBridge req
Chapter 1170Scan to a memory card or USB Flash memory drive11You can scan monochrome and colour documents onto a memory card or USB Flash memory drive
Printing photos from a memory card or USB Flash memory drive7111Changing the monochrome file format 11a Press Menu, 4, 0, 2.b Press a or b to choose T
7212Printing photos directly from a PictBridge camera12 Your Brother machine supports the PictBridge standard, allowing you to connect to and print ph
Printing photos from a camera7312Printing Images 12NoteRemove any memory cards or USB Flash memory drive from the machine before connecting a digital
Chapter 1274Printing photos directly from a digital camera (without PictBridge)12If your camera supports the USB Mass Storage standard, you can connec
Printing photos from a camera7512Understanding the Error Messages12Once you are familiar with the types of errors that can occur while you are printin
Chapter 1276
Section VSoftware VSoftware features 78
7813The CD-ROM includes the Software User’s Guide for features available when connected to a computer (for example, printing and scanning). The guide
Section VIAppendixes VISafety and Legal 80Troubleshooting and Routine Maintenance 95Menu and Features 119Specifications 128Glossary 141
viiB Troubleshooting and Routine Maintenance 95Troubleshooting...
80AChoosing a location APut your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a teleph
Safety and Legal81ATo use the machine safely APlease keep these instructions for later reference and read them before attempting any maintenance.WARNI
82 DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands
Safety and Legal83A DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the
84 If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the electrical socket. Call your Br
Safety and Legal85A When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock
86Important Information for Australia AImportant safety instructions A1 Read all of these instructions.2 Save them for later reference.3 Follow all wa
Safety and Legal87A16 Unplug this product from the electrical socket and refer servicing to Authorized Service Personnel under the following condition
8812 All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to t
Safety and Legal89A23 This unit will only work in conjunction with a tone signalling (DTMF) telephone, but some telephones are not compatible. Since n
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