Brother MFC-7240 Betriebsanweisung

Basic User’s GuideFAX-2840FAX-2950MFC-7240MFC-7290 Not all models are available in all countries.Version 0ARL/ASA/NZ

Chapter 12Accessing the Advanced User’s Guide and Software User’s Guide 11This Basic User’s Guide does not contain all the information about the machi

92i Put the drum unit and toner cartridge assembly back in the machine. j Close the front cover of the machine. If the machine does not start printing

Troubleshooting 93BIf you are having difficulty with your machine BImportant• If you think there is a problem with your machine, check the chart below

94The machine does not answer when called.Make sure the machine is in the correct receive mode for your setup. (See Receive Mode settings uu page 28.)

Troubleshooting 95BCannot receive a fax.(continued)If you are using a telephone answering machine (External TAD mode) on the same line as the Brother

96Handling incoming calls Difficulties SuggestionsThe machine ‘hears’ a voice as a CNG tone.If Fax Detect is set to On, your machine is more sensitive

Troubleshooting 97BPrinting difficulties (For FAX-2950, MFC-7240 and MFC-7290) Difficulties SuggestionsNo printout.  Check that the machine is plugge

98Scanning difficulties (For FAX-2950, MFC-7240 and MFC-7290) Difficulties SuggestionsTWAIN or WIA errors appear when starting to scan. (Windows®).Mak

Troubleshooting 99BThere is a paper jam. Clear the jammed paper. (See Paper Jams uu page 84.)Print quality difficulties Difficulties SuggestionsPrinte

100Setting Dial Tone detection BWhen you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to di

Troubleshooting 101BImproving the print quality BIf the printout has a quality problem, make a copy. If the copy looks good, the problem is probably n

General information 31Note• (Windows® users only) Your web browser may display a yellow bar at the top of the page that contains a security warning ab

102 Gray background Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media uu page 17.) Check the m

Troubleshooting 103B Hollow print Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem. (See Accept

104 White lines, bands or ribbing across the page Check the machine’s environment. Conditions such as high humidity and high temperatures may cause t

Troubleshooting 105B Black lines down the pagePrinted pages have toner stains down the page. Clean the corona wire inside the drum unit by sliding th

106 Curled or wavy Check the paper type and quality. High temperatures and high humidity will cause paper to curl. (See Acceptable paper and other pr

Troubleshooting 107B Envelope creases Make sure that the two green envelope levers inside the back cover are pulled down when you are printing on env

108 Poor fixing Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position.  (For

Troubleshooting 109B Curled (For FAX-2950, MFC-7240 and MFC-7290)Choose Reduce Paper Curl mode in the printer driver when you do not use our recomme

110Machine Information BChecking the Serial Number BYou can see the machine’s Serial Number on the LCD.a Press Menu, 5, 1.b The machine will display t

Troubleshooting 111BHow to reset the machine Ba Press Menu, 0.b Press a or b to display Reset.Press OK.c Press a or b to choose the type of reset func

Chapter 14e After the list of User’s Guides appears, choose the guide you want to read.How to find Scanning instructions (For FAX-2950, MFC-7240 and M

112COn-screen programmingCYour machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.We have created

Menu and features 113CMenu table CThe default settings are shown in Bold with an asterisk.Choose & OK Choose & OK To accept To exit

1141.General Setup(Continued)3.Volume 1.Ring — OffLowMed*HighAdjusts the ring volume.92.Beeper — OffLowMed*HighAdjusts the volume level of the beeper.

Menu and features 115CLevel 1 Level 2 Level 3 Options Descriptions Page2.Fax 1.Setup Receive(In Fax mode only)1.Ring Delay (02 - 10)02*(Example for Au

1162.Fax(Continued)1.Setup Receive(In Fax mode only)(Continued)8.Polling RX(FAX-2840 and MFC-7240)7.Polling RX(FAX-2950 and MFC-7290)Standard*SecureTi

Menu and features 117C2.Fax(Continued)2.Setup Send(In Fax mode only)(Continued)8.Coverpage Note— Sets up your own comments for the fax cover page.See

1182.Fax(Continued)5.Remote Fax Opt1.Forward/StoreFax ForwardFax StoragePC Fax Receive (For FAX-2950, MFC-7240 and MFC-7290)Off*Sets the machine to fo

Menu and features 119C2.Fax(Continued)0.Miscellaneous1.Compatibility(For FAX-2840, FAX-2950 and MFC-7290)High*NormalBasic(for VoIP)(MFC-7240)Normal*Ba

120Level 1 Level 2 Level 3 Options Descriptions Page3.Copy 1.Quality — Auto*TextPhotoGraphYou can choose the Copy resolution for your type of document

Menu and features 121CLevel 1 Level 2 Level 3 Options Descriptions Page5.Machine Info.1.Serial No. — — You can check the serial number of your machine

General information 51Accessing Brother Support (Windows®) (For FAX-2950, MFC-7240 and MFC-7290)1You can find all the contacts you will need, such as

1220.Initial Setup(Continued)5.Dial Prefix(for New Zealand)6.Dial Prefix— — Sets a prefix number that will always be added before the fax number every

Menu and features 123CEntering text CWhen setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad

124DGeneral DNoteThis chapter provides a summary of the machines’ specifications. For additional specifications visit us at http://www.brother.com/ fo

Specifications 125DDocument Size DPrint media D1Legal or Folio size paper is not available in some regions.2For labels, we recommend removing each pri

126Fax D1‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials

Specifications 127DCopy DScanner (For FAX-2950, MFC-7240 and MFC-7290) D1For the latest driver updates for the Mac OS X you are using, visit us at htt

128Printer (For FAX-2950, MFC-7240 and MFC-7290) D1The print speed may vary depending on the type of document you print.Note(FAX-2840 only)You can do

Specifications 129DConsumable items D1Approx. cartridge yield is declared in accordance with ISO/IEC 19752.2Drum yield is approximate, and may vary by

130Computer requirements (For FAX-2950, MFC-7240 and MFC-7290) DMinimum System Requirements and Supported PC Software FunctionsComputer Platform &am

Specifications 131D1For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.2Third-party USB ports are not

Chapter 16Control panel overview 1FAX-2840 1FAX-2950, MFC-7240 and MFC-7290 have the same keys. 1123789123789

Index132EAAddress Book ...8ADF (automatic document feeder)using ...

133EHHELPLCD messages ...112Menu Table ...113LLabels ...

134RRedial/Pause key ...42Replacingdrum unit ...60toner cartridge ...

For Australia Only:Support – For technical support of your Brother Product other than what you can resolve through the User’s Guide, please visit our

These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in

General information 71 234567234567

Chapter 181 One Touch keysThese 11 keys give you instant access to 22 previously stored numbers.ShiftLets you access One Touch numbers 12 to 22 when h

General information 91Volume settings 1Ring volume 1You can choose a range of ring volume levels, from High to Off.While in FAX mode press or to a

102Loading paper and print media2The machine can feed paper from the standard paper tray or manual feed slot.(For FAX-2950, MFC-7240 and MFC-7290)Whe

Loading paper 112b While pressing the green paper-guide release lever, slide the paper guides to fit the paper size you are loading in the tray. Make

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: FAX-2840, FAX-2950, MFC-7240 or MFC-

Chapter 212 e Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.f Raise the ADF document output

Loading paper 132b Open the manual feed slot cover. c Using both hands, slide the manual feed slot paper guides to the width of the paper that you are

Chapter 214a Open the back cover (back output tray). Note<For envelopes only> Pull down the two green levers, one on the left-hand side and one

Loading paper 152c Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. d Using both hands,

Chapter 216Unscannable and unprintable areas 2The figures below show the maximum unscannable and unprintable areas. The unscannable and unprintable ar

Loading paper 172Paper settings 2Paper Type 2Set up the machine for the type of paper you are using. This will give you the best print quality.a Press

Chapter 218Type and size of paper 2The machine can print on paper loaded from either the standard paper tray or manual feed slot.(For FAX-2950, MFC-72

Loading paper 192Recommended paper specifications 2The following paper specifications are suitable for this machine. Only use paper made for plain pa

Chapter 220Handling and using special paper 2The machine is designed to work well with most types of xerographic and bond paper. However, some paper v

Loading paper 212Envelopes 2Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and pr

iUser’s Guides and where do I find them?Download optional software from the Brother Solutions Center (FAX-2840 users only)You can download a printer d

Chapter 222If you use any of the types of envelopes listed in this guide, they may damage your machine. This damage may not be covered under any Broth

2333How to load documents3You can send a fax, make copies and scan from the ADF (Automatic Document Feeder).NoteThe scan feature is available for FAX-

244How to send a fax 4The following steps show how to send a fax.a When you want to send a fax, or change fax send or receive settings, press the (FAX

Sending a fax 254Transmission verification report 4You can use the Transmission Verification Report as proof that you sent a fax. This report lists th

265Receive modes 5Note(For Oceania) You can use two sizes of paper for printing faxes: A4 and Letter.(For Asia) You can use four sizes of paper for pr

Receiving a fax 275Using receive modes 5Some receive modes answer faxes automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay be

Chapter 528Receive Mode settings 5Ring Delay 5The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/

Receiving a fax 295Fax Detect 5If FaxDetect is On: 5The machine can receive a fax automatically, even if you answer the call. When you see Receiving o

306PC-Fax Receive (For Windows® only) 6If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to you

Using PC-FAX (For FAX-2950, MFC-7240 and MFC-7290) 316PC-Fax Send 6The Brother PC-FAX feature lets you use your PC to send a document from an applicat

iiTable of Contents(Basic User’s Guide)1 General information 1Using the documentation...

327Voice operations 7Voice calls can be made with the handset by using the dial pad, One Touch key or by pressing (Address Book) and entering a thre

Telephone and external devices 337Telephone Service for Australia 7Distinctive Ring 7Distinctive Ring 1 is a function of your Brother machine that all

Chapter 734Set the Distinctive Ring to ON 7After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. You

Telephone and external devices 357How Does FaxAbility Work? 7Your telephone number will have the standard ring pattern of long, long tone, while the n

Chapter 736Telephone Service for Some Countries 7Distinctive Ringing (For Singapore and Hong Kong) 7This machine feature lets you use the Distinctive

Telephone and external devices 377Connecting an external TAD 7You can connect an external Telephone Answering Device (TAD) to the same line as your m

Chapter 738Note• You need to turn the Remote Codes setting to on to use the Fax Activation Code l51 (l91 for New Zealand). (See Using Remote Codes uu

Telephone and external devices 397Operation from external or extension telephones 7If you answer a fax call on an extension telephone, or an external

Chapter 740Remote Deactivation Code 7If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T ring (pseudo/double-ri

4188How to dial 8You can dial in any of the following ways.Manual dialling 8Use the dial pad to enter all the digits of the telephone or fax number. O

iii5 Receiving a fax 26Receive modes...26Choosing the

Chapter 842Search 8You can search alphabetically for names you have stored in the One Touch and Speed Dial locations. (See Storing One Touch Dial numb

Dialling and storing numbers 438c Do one of the following: Enter the name using the dial pad (up to 15 characters). See Entering text uu page 123.Pre

Chapter 844Deleting One Touch and Speed Dial numbers 8If you try to delete a One Touch or Speed Dial number, the LCD will show the name or number alre

4599How to copy 9The following steps show the basic copy operation. For details about each option, see Advanced User’s Guide on the CD-ROM.a When you

4610Note(For FAX-2840) You can download the printer driver from the Brother Solutions Center at http://solutions.brother.com/. Printing a document 1

471111Before scanning 11To use the machine as a scanner, install a scanner driver.Install the scanner drivers from the CD-ROM. (See Quick Setup Guide:

Chapter 1148c If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK. d Make sure the machine you want to use is select

How to scan to a computer (For FAX-2950, MFC-7240 and MFC-7290) 4911 1 Choose PDF (*.pdf) from the File Type pull-down list.2 You can enter the file

Chapter 1150

How to scan to a computer (For FAX-2950, MFC-7240 and MFC-7290) 5111How to change the SCAN key settings for PDF scanning 11You can change your machi

iv8 Dialling and storing numbers 41How to dial ...

Chapter 1152e Choose the File tab. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type pull-down list.2 You can enter the fil

How to scan to a computer (For FAX-2950, MFC-7240 and MFC-7290) 5311How to scan a document as a PDF file using the SCAN key 11a Load your document.

54AReplacing the consumable items AThe machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge uu pa

Routine maintenance 55AReplacing the toner cartridge AModel Name: (For Asia) TN-2260, TN-2280(For Oceania) TN-2230, TN-2250The Standard toner cartrid

56Replacing the toner cartridge Aa Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the extremel

Routine maintenance 57A• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. d Push

58 Note• Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.•Go to http://www.

Routine maintenance 59AImportantPut the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degra

60h Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. NoteBe sure to retu

Routine maintenance 61AAfter replacing, reset the drum counter by following the instructions included with the new drum unit.Drum Stop A Drum Stop We

vB Troubleshooting 76Identifying your problem ...76Error and mainte

62c Take out the drum unit and toner cartridge assembly. Important• We recommend that you place the drum unit and/or the toner cartridge on a clean, f

Routine maintenance 63A DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the in

64f Put the toner cartridge firmly into the new drum unit until it locks into place. If you put the cartridge in correctly, the green lock lever will

Routine maintenance 65ACleaning the machine AClean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the t

66d Remove any paper that is in the paper tray.e Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust. f

Routine maintenance 67ACleaning the document feed Aa Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables,

68 c Slowly take out the drum unit and toner cartridge assembly. Important• We recommend that you place the drum unit and toner cartridge assembly o

Routine maintenance 69ANoteBe sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. e Put the

70f Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. g Using both hands, put one piece of A4

Routine maintenance 71Ab After the machine has cooled down, turn off the machine’s power switch.Note(For FAX-2840 and MFC-7240)To prevent you from lo

viTable of Contents(Advanced User’s Guide)The Advanced User’s Guide explains the following features and operations.You can view the Advanced User’s G

72d Push down the green lock lever and take the toner cartridge out of the drum unit. ImportantTo avoid print quality problems, DO NOT touch the shade

Routine maintenance 73Af Turn the drum unit gear by hand while looking at the surface of the drum roller (1). g When you have found the mark on the dr

74i Put the drum unit and toner cartridge assembly back in the machine. j Close the front cover.Cleaning the paper pick-up rollers AIf you have paper

Routine maintenance 75Ad Wipe the two pick-up rollers (1) inside of the machine to remove dust. e Put the paper tray back in the machine.f Plug the ma

76BIf you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips.You can correct most pro

Troubleshooting 77BScanning problems (For FAX-2950, MFC-7240 and MFC-7290): Scanning difficulties (For FAX-2950, MFC-7240 and MFC-7290) uu page 98Sof

78Error and maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this hap

Troubleshooting 79BCover is Open The Control panel cover was open when you loaded a document.Close the Control panel cover of the machine, then press

80Init Unable XX(XX = Error Code)The machine has a mechanical problem. (For FAX-2840 and MFC-7240) Received fax messages still in memory will be los

Troubleshooting 81BOut of Memory The machine’s memory is full. Fax sending or copy operation in processDo one of the following: Press Start to send o

111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.Symbols and c

82Replace Toner The toner cartridge is at the end of its life. The machine will stop printing until you replace the toner cartridge.While memory is av

Troubleshooting 83BTransferring your faxes or Fax Journal report BIf the LCD shows: Init Unable XX Print Unable XX Scan Unable XX(For FAX-2840 and

84Document Jams BDocument was not inserted or fed properly, or was too long Ba Open the control panel cover. b Carefully pull the jammed document towa

Troubleshooting 85Bb Use both hands to slowly pull out the jammed paper. NotePulling out the jammed paper downwards allows you to remove the paper mor

86b After the machine has cooled down, turn off the machine’s power switch.Note(For FAX-2840 and MFC-7240)To prevent you from losing any important me

Troubleshooting 87BImportant• We recommend that you place the drum unit and the toner cartridge on a clean, flat surface with a sheet of disposable pa

88f Using both hands, gently pull the jammed paper out of the fuser unit. g Close the fuser cover and the back cover (face-up output tray).h Put the d

Troubleshooting 89BWARNING HOT SURFACEAfter you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the mac

90• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. d Push down the green lock lever

Troubleshooting 91Be Put the toner cartridge back into the drum unit until it clicks into place. If you put the cartridge in correctly, the green lock