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TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 12
Scanning Difficulties
TWAIN errors appear while
scanning.
Make sure the Brother TWAIN driver is selected as the primary source.
In PaperPort
®
, click Scan in the File menu and select the Brother
TWAIN driver.
Software Difficulties
Cannot perform ‘2 in 1 or 4 in 1’
printing.
Check that the paper size setting in the application and in the printer
driver are the same.
Cannot print when using
Adobe Illustrator.
Try to reduce the print resolution.
When using ATM fonts, some
characters are missing or
some characters are printed in
their place.
If you are using Windows
®
95/98/98SE/Me, select ‘Printer Settings’ from
the ‘Start’ menu. Select the properties of the ‘Brother DCP-8020 or
DCP-8025D (USB) Printer’. Click ‘Spool Setting’ on the ‘Details’ tab.
Select ‘RAW’ from ‘Spool Data Format.’
“Unable to write to LPT1” or
“LPT1 already in use” Error
Message appears.
1. Make sure the DCP is on (plugged into the AC power outlet) and
turned the power switch on. and that it is connected directly to the
computer using the bundled IEEE-1284 bi-directional parallel cable.
The cable must not go through another peripheral device (such as a
Zip Drive, External CD-ROM Drive, or Switch box).
2. Make sure the DCP is not displaying an error message on the LCD
Display.
3. Make sure no other device drivers, which also communicate through
the parallel port, are running automatically when you boot up the
computer (such as, drivers for Zip Drives, External CD-ROM Drive,
etc.) Suggested areas to check: (
Load=, Run=command lines in the
win.ini file or the Statup Group)
4. Check with you computer manufacturer to confirm that the computer’s
parallel port settings in the BIOS are set to support a bi-directional
machine; i.e. (Parallel Port Mode – ECP)
“MFC is Busy” Error Message
appears.
“MFC Connect Failure” If the DCP is not connected to your PC and you have loaded the Brother
software, the PC will show ‘MFC Connect Failure’ each time you restart
Windows
®
. You can ignore this message or you can turn it off as follows.
Double-click “\tool\WarnOFF.REG” from the supplied CD-ROM.
The Scan key on the DCP’s control panel will not work unless you restart
your PC with the DCP connected. To turn it back on, Double-click
“\tool\WarnON.REG” from the supplied CD-ROM.
Paper Handling Difficulties
The DCP does not load paper.
The LCD shows Check
Paper or Paper Jam.
Check to see if the Check Paper or Paper Jam message appears on
the LCD. If it is empty, load a new stack of paper into the paper tray. If
there is paper in the paper tray, make sure it is straight. If the paper is
curled, you should straighten it. Sometimes it is helpful to remove the
paper, turn the stack over and put it back into the paper tray. Reduce the
amount of paper in the paper tray, and then try again. Check that the
manual feed mode or MP tray or MP mode is not selected in the printer
driver.
The DCP does not feed paper
from the manual feed tray.
Reinsert the paper firmly, load one sheet at a time. Make sure that
manual feed mode or MP mode is selected in the printer driver.
How can I load envelopes? You can load envelopes from the manual feed or MP tray. Your
application software must be set up to print the envelope size you are
using. This is usually done in the Page Setup or Document Setup menu
of your software. Refer to your software application manual.
What paper can I use? You can use plain paper, envelopes, transparencies and labels that are
made for laser machines. (For information on paper you can use, see
Printer operation keys on page 6-16.)
How can I clear paper jams? See
Paper jams
on page 14-5.
DIFFICULTY SUGGESTIONS
- USER’S GUIDE 1
- Brother numbers 3
- (USA and Canada) 5
- For DCP-8020 and DCP-8025D 6
- (USA only) 6
- DCP LIMITED WARRANTY (USA) 7
- LIMITED WARRANTY 9
- (Canada only) 9
- Safety precautions 10
- WARNI NG 11
- NO ! NO ! 12
- Table of Contents 13
- NERGY STAR 19
- Introduction 21
- 1 - 2 INTRODUCTION 22
- DCP part names and operations 23
- Back view 24
- Control panel overview 26
- Status LED indications 28
- (and scanning) 30
- INTRODUCTION 1 - 11 31
- Using the scanner glass 32
- About paper 33
- Choosing acceptable paper 34
- How to load paper 37
- 2 - 6 PAPER 38
- (For DCP-8020) 39
- 2 - 8 PAPER 40
- (MP tray) (For DCP-8025D) 41
- 2 - 10 PAPER 42
- PAPER 2 - 11 43
- On-screen programming 44
- Navigation keys 45
- Accepted 46
- ON-SCREEN PROGRAMMING 3 - 4 47
- 3 - 5 ON-SCREEN PROGRAMMING 48
- ON-SCREEN PROGRAMMING 3 - 6 49
- CD-ROM.) 50
- ON-SCREEN PROGRAMMING 3 - 8 51
- 3 - 9 ON-SCREEN PROGRAMMING 52
- Key Operations table 53
- Getting started 54
- GETTING STARTED 4 - 2 55
- Setting the Paper Size 56
- Setting the Beeper Volume 57
- Toner Save 57
- Sleep Time 58
- Turning off the Scanner Lamp 58
- GETTING STARTED 4 - 6 59
- Setting the LCD Contrast 60
- Making copies 61
- 5 - 2 MAKING COPIES 62
- Stop/Exit 63
- Out of Memory 64
- Using the copy keys 65
- (temporary settings) 65
- Enlarge/Reduce 66
- MAKING COPIES 5 - 7 67
- Quality (type of original) 68
- Sorting copies using the ADF 68
- Tray Select 70
- Duplex/N in 1 71
- Duplex/N in 1 copy 72
- MAKING COPIES 5 - 13 73
- 5 - 14 MAKING COPIES 74
- Duplex(1 in 1) 75
- Portrait2 75
- Landscape1 75
- Double Sided 75
- 5 - 16 MAKING COPIES 76
- Using the DCP as a printer 78
- How to print your document 79
- Face-down output tray 81
- Printing on plain paper 82
- The MP tray (For DCP-8025D) 83
- Printing on envelopes 88
- Printer operation keys 93
- Restoring default settings 95
- Printer driver settings 96
- Basic tab 97
- Paper Size 98
- Multiple Page 98
- Orientation 98
- Media Type 99
- Advanced tab 100
- Duplex Printing 102
- Watermark 103
- Page Setting 105
- Secure Print 106
- The factory setting is OFF 107
- Accessories tab 109
- Support tab 111
- (For Windows 112
- Ports tab 113
- Device Settings tab 114
- Layout tab 115
- Paper/Quality tab 116
- Advanced Options 117
- How to scan using 118
- How to access the Scanner 119
- Scanning a whole page 120
- HOW TO SCAN USING WINDOWS 121
- 8 - 4 121
- Image Type 123
- Resolution 123
- Scan Type 124
- Brightness 124
- Contrast 124
- Document Size 125
- Scanning a document 127
- XP only) 127
- 8 - 12 129
- Scanning area 130
- 8 - 14 131
- Brother Scanner Utility 132
- 8 - 16 133
- Scan to E-mail 134
- Scan to Image 134
- Scan to OCR 135
- Scan to File 135
- Using ScanSoft 136
- PaperPort 136
- TextBridge 136
- Viewing items 137
- ScanSoft 139
- TextBridge 139
- OCR lets you convert 139
- How to Uninstall PaperPort 140
- and ScanSoft 140
- WS 4.0) 141
- How to turn off AutoLoad 142
- Auto Configuration 143
- Scan key operations 144
- Copy operations 144
- Global settings 145
- 9 - 6 146
- Destination folder 149
- E-mail application 151
- Send to Options 151
- Scan to OCR (Word Processor) 152
- Word Processor 153
- Scanner settings 155
- Number of copies 155
- Using the Windows 156
- How to turn off Auto Load 157
- 10 - 3 158
- USING THE WINDOWS 158
- 10 - 5 160
- 10 - 9 164
- 10 - 11 166
- Software Section 167
- 10 - 13 168
- 10 - 14 169
- 10 - 16 171
- 10 - 18 173
- File attachments 174
- (Word Processing program) 176
- 10 - 22 177
- Scan to Graphics application 178
- (example: Microsoft Paint) 178
- 10 - 24 179
- 10 - 25 180
- 10 - 26 181
- Custom: User-defined buttons 182
- 10 - 28 183
- 10 - 29 184
- 10 - 30 185
- 10 - 31 186
- 3. Select Scan Settings 187
- Using your DCP with a 188
- Macintosh 188
- 11 - 2 189
- Your Apple 191
- Macintosh 191
- (Mac OS 191
- Specific settings 192
- Printer settings 193
- 11 - 8 195
- Click Create 197
- For Mac OS 198
- X users 198
- Open the Utilities folder 199
- Open the Print Center icon 199
- Click Add Printer… 199
- Select USB 200
- Accessing the scanner 201
- Pre-Scanning an image 203
- 11 - 18 205
- Scanning Area 206
- Business Card Size 206
- Adjusting the Image 207
- Using Presto! 208
- PageManager 208
- System requirements 209
- Technical Support 209
- Network Scanning 210
- (Windows 210
- 98/98SE/Me/2000 210
- Professional and XP only) 210
- NETWORK SCANNING (WINDOWS 211
- 12 - 3 212
- Using the Scan key 214
- Important information 218
- Important 219
- Laser safety 221
- FDA regulations 221
- Important safety instructions 223
- Trademarks 225
- Troubleshooting and routine 226
- Original jams 229
- Paper jams 230
- HOT!HOT! 230
- Jam Duplex 235
- Improving the print quality 239
- Photosensitive drum 240
- ABCDEFGH 241
- Packing and shipping the DCP 243
- Routine maintenance 246
- Cleaning the printer 247
- Cleaning the drum unit 248
- Replacing the toner cartridge 249
- Lock Lever 251
- Remove the protective cover 253
- Corona Wire 254
- Home Position(▼) 254
- Replacing the drum unit 255
- Clear/Back 258
- Checking the drum life 259
- Page Counter 259
- Optional accessories 260
- Network (LAN) board 264
- Before starting installation 265
- Step 1: Hardware installation 265
- NC-9100h board 266
- OPTIONAL ACCESSORIES 15 - 8 267
- 100BASE-TX Ethernet Network 268
- TEST SWITCH 269
- Paper Tray #2 270
- Glossary 271
- Specifications 272
- Print media 273
- General (continued) 273
- Interfaces 275
- Computer requirements 276
- Consumable items 277
- INDEX I - 1 279
- I - 2 INDEX 280
- INDEX I - 3 281
- Version B 282
Verwandte Produkte und Handbücher für Laser- / LED-Drucker Brother DCP-8020
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