USER’S GUIDEMFC-250CMFC-290C Version 0USA/CAN
viii4 Security features 23TX Lock...23Set
86 If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the AC power outlet. Call Brother C
Safety and Legal87ACAUTION Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC p
88Important safety instructions A1 Read all of these instructions.2 Save them for later reference.3 Follow all warnings and instructions marked on the
Safety and Legal89A13 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).14 To reduce t
90If trouble is experienced with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother numbers on
Safety and Legal91AThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rul
92Legal limitations for copying AColor reproductions of certain documents are illegal and may result in either criminal or civil liability. This memor
Safety and Legal93ATrademarks AThe Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Brother Indu
94BTroubleshooting BIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country.
Troubleshooting and Routine Maintenance95BPoor print quality Check the print quality. (See Checking the print quality on page 116.) Make sure that the
ix7 Telephone Services and External devices 39Voice Operations ...
96The machine prints dense lines on the page.Check Reverse Order in the Basic tab of the printer driver.The printouts are wrinkled. In the printer dri
Troubleshooting and Routine Maintenance97BTelephone Line or ConnectionsDifficulty SuggestionsDialing does not work. (No dial tone)Check that the machi
98Poor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine's scanner operation. If the copy quali
Troubleshooting and Routine Maintenance99BCopying DifficultiesDifficulty SuggestionsCannot make a copyMake sure that the Copy key is illuminated. (S
100PhotoCapture Center® DifficultiesDifficulty SuggestionsRemovable Disk does not work properly.1 Have you installed the Windows® 2000 update? If not,
Troubleshooting and Routine Maintenance101BDial Tone BSetting the dial tone to Detection will shorten the dial detect pause.a Press Menu, 0, 5.b Pres
102Error and maintenance messages BAs with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and
Troubleshooting and Routine Maintenance103BCannot Detect You installed a new ink too quickly and the machine did not detect it.Take out the new ink ca
104DR Mode in UseThe machine is set to Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode.Set Distinctive Ring to o
Troubleshooting and Routine Maintenance105BNo Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray.Do one of the fo
xSection III Copy10 Making copies 56How to copy...
106Replace XX InkCannot PrintOne or more of the ink cartridges have reached the end of their life. The machine will stop all print operations. While m
Troubleshooting and Routine Maintenance107BTransferring your faxes or Fax Journal report BIf the LCD shows: Clean Unable XXInit Unable XXPrint Unable
108Document is jammed inside the ADF unitBa Take out any paper from the ADF that is not jammed.b Lift the document cover.c Pull the jammed document ou
Troubleshooting and Routine Maintenance109Bd Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. e Clo
110Note• If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.• I
Troubleshooting and Routine Maintenance111BRoutine maintenance BReplacing the ink cartridges BYour machine is equipped with an ink dot counter. The in
112d Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal, then remove the cap (1). e Each color has
Troubleshooting and Routine Maintenance113BCAUTION DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the
114d Wipe the inside and outside of the paper tray with a soft cloth to remove dust. e Close the output paper tray cover and put the paper tray firmly
Troubleshooting and Routine Maintenance115BCleaning the machine’s printer platen BWARNING Be sure to unplug the machine from the AC power outlet befor
xi12 Printing photos from a camera 75Printing photos directly from a PictBridge camera...75PictBridge req
116Cleaning the print head BTo maintain good print quality, the machine will automatically clean the print head. You can start the cleaning process ma
Troubleshooting and Routine Maintenance117Bg The LCD asks you if you want to start cleaning. Start Cleaning? 1.Yes 2.NoPress 1 (Yes).The machine start
118e For 600 dpi, press the number of the test print that most closely matches the number 0 sample (1-8). 600dpi Adjust Select Best #5f For 1200 dpi,
Troubleshooting and Routine Maintenance119BPacking and shipping the machineBWhen you transport the machine, use the packing materials that came with y
120g Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3). h Wrap the machin
121CCOn-screen programmingCYour machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programmin
122To access the menu mode:a Press Menu.b Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0
Menu and Features123CMenu Table CThe menu table will help you understand the menu selections and options that are found in the machine's programs
1241.General Setup(Continued)4.Volume 1.Ring OffLowMed*HighAdjusts the ring volume. 202.Beeper OffLow*MedHighAdjusts the volume level of the beeper.20
Menu and Features125C2.Fax 1.Setup Receive(In Fax mode only)1.Ring Delay 0001020304*Sets the number of rings before the machine answers in Fax Only or
xiiB Troubleshooting and Routine Maintenance 94Troubleshooting...
1262.Fax(Continued)3.Report Setting1.Transmission OnOn+ImageOff*Off+ImageSets initial setup for Transmission Verification Report and Fax Journal.532.J
Menu and Features127C4.PhotoCapture1.Print Quality— NormalPhoto*Choose the print quality. 702.Paper Type — Plain PaperInkjet PaperBrother BP71Other Gl
1284.PhotoCapture(Continued)0.Scan to Media1.QualityB/W 200x100 dpiB/W 200 dpiColor 150 dpi*Color 300 dpiColor 600 dpiSelects the Scan resolution for
Menu and Features129C0.Initial Setup1.Receive Mode— Fax Only*Fax/TelExternal TADManualChoose the receive mode that best suits your needs.332.Date&
130Entering Text CWhen you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad key
131DDGeneral DSpecifications DPrinter Type InkjetPrint Method Black:Color:Piezo with 94 × 1 nozzlePiezo with 94 × 3 nozzlesMemory Capacity 32 MBLCD (l
1321This depends on printing conditions.Dimensions(MFC-250C) (MFC-290C ) Weight 15.4 lb (7.1 kg) (MFC-250C)17.2 lb (7.8 kg) (MFC-290C)Noise Operating:
Specifications133DPrint media D1Use only transparencies recommended for inkjet printing.2For glossy photo paper or transparencies, we recommend removi
134Fax DCompatibility ITU-T Group 3Coding System MH/MR/MMR/JPEGModem Speed Automatic Fallback14,400 bps Document Size ADF Width: (MFC-290C)5.8 in. to
Specifications135D1Black & White only2‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR co
Section IGeneral IGeneral Information 2Loading paper and documents 8General setup 19Security features 23
136Copy DColor/Black Yes/YesDocument Size ADF Width: (MFC-290C) 5.8 in. to 8.5 in. (148 mm to 215.9 mm)ADF Length: (MFC-290C) 5.8 in. to 14 in. (148
Specifications137DPhotoCapture Center®DNoteThe MFC-250C only supports USB Flash memory drives. 1Memory cards, Adapters and USB Flash memory drive are
138PictBridge DCompatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001Visit http://www.cipa.jp/pictbridge
Specifications139DScanner D1Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professional
140Printer D1When you set the Borderless feature to On.2See Paper type and size for each operation on page 15.Printer DriverWindows® 2000 Professional
Specifications141DInterfaces D1Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maxim
142Computer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSComputer Platform & Operating System VersionSupported PC Software Func
Specifications143DConsumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print he
144EThis is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchas
Glossary145EECM (Error Correction Mode)Detects errors during fax transmission and resends the pages of the fax that had an error.Extension telephoneA
21Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and c
146PauseAllows you to place a 3.5 second delay in the dialing sequence while you are dialing using the dial pad or you are storing Speed Dial numbers.
Glossary147ETemporary settingsYou can choose certain options for each fax transmission and copy without changing the default settings.ToneA form of di
Index148FAAccessories and supplies ... iiADF (automatic document feeder) ... 17, 26Answering machine (TAD) ...
149FEEasy Receive ...37Envelopes ... 10, 15, 16Error messages on LCD ...
150LLCD (liquid crystal display) ...121Contrast ...21MMacintosh®See Software User&apos
151FRReceive Mode ...33External TAD ...33Fax Only ...
152WWarranties ... iiiCanada ... viNotice-Disclaimer ...
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)NOTICEThis product meets the applicable Industry Canada technical specifications.NOTICEThe Ringer Equiva
Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)
General Information31c If the language screen appears, click your language. The CD-ROM Main Menu will appear. NoteIf this window does not appear, use
Chapter 14Viewing Documentation (For Macintosh®) 1a Turn on your Macintosh®. Insert the Brother CD-ROM into your CD-ROM drive. The following window wi
General Information51Accessing Brother Support (For Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Cen
If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-250C and MFC-290C(Circle your mod
Chapter 16MFC-290C Control panel overview 1The MFC-250C and MFC-290C have the same control panel keys.NoteMost of the illustrations in this User’s Gui
General Information71 Volume keys d c When the machine is idle, you can press these keys to adjust the ring volume. dPress to scroll backward to
82Loading paper and other print media2a If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely
Loading paper and documents92d Fan the stack of paper well to avoid paper jams and misfeeds. NoteAlways make sure the paper is not curled. e Gently pu
Chapter 210i While holding the paper tray in place, pull out the paper support (1) until it clicks, and then unfold the paper support flap (2). NoteDo
Loading paper and documents112b Put envelopes or post cards into the paper tray with the address side down and the leading edge in first as shown in t
Chapter 212Printable area 2The printable area depends on the settings in the application you are using. The figures below show the unprintable areas o
Loading paper and documents132Acceptable paper and other print media2The print quality can be affected by the type of paper you are using in the machi
Chapter 214Handling and using print media 2 Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, di
Loading paper and documents152Choosing the right print media 2Paper type and size for each operation 2Paper Type Paper Size UsageFax Copy Photo Captur
iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi
Chapter 216Paper weight, thickness and capacity 21Up to 100 sheets of plain paper 20 lb (80 g/m2).2BP71 69 lb (260g/m2) paper is especially designed f
Loading paper and documents172Loading documents 2You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scann
Chapter 218How to load documents 2NoteTo use the scanner glass, the ADF must be empty. a Lift the document cover.b Using the document guidelines on th
1933On/Off key 3You can turn the machine on and off by pressing the On/Off key.NoteIf you have connected an external telephone or TAD, it is always av
Chapter 320Paper settings 3Paper Type 3To get the best print quality, set the machine for the type of paper you are using.a Press Menu, 1, 2.b Press a
General setup213Speaker Volume 3You can choose a range of speaker volume levels, from High to Off.a Press Menu, 1, 4, 3.b Press a or b to choose Low,
Chapter 322Sleep Mode 3You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart
2344TX Lock 4TX Lock lets you prevent unauthorized access to the machine.While TX Lock is On, the following operations are available: Receiving faxes
Chapter 424Turning TX Lock on/off 4Turning TX Lock on 4a Press Menu, 2, 0, 1.b Press a or b to choose Set TX Lock.Press OK.c Enter the registered 4-di
Section IIFax IISending a Fax 26Receiving a Fax 33Telephone Services and External devices 39Dialing and storing numbers 50Printing Reports 53
iiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If y
265Entering Fax mode 5Press (Fax) to enter Fax mode.While the machine is faxing, the LCD will show the new job number and the memory available.The num
Sending a Fax275Setting scanner glass size for faxing 5When documents are A4 size, you need to set scan size to A4. If you do not, the bottom portion
Chapter 528Canceling a Broadcast in progress 5a Press Menu, 2, 4.The LCD will show the Broadcast job number followed by the fax number (or name) being
Sending a Fax295Contrast 5If your document is very light or very dark, you may want to change the contrast. Use Light when sending a light document.Us
Chapter 530Dual access (Black & White only) 5You can dial a number and start scanning the fax into memory—even when the machine is sending from me
Sending a Fax315Overseas Mode 5If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend th
Chapter 532Sending a fax at the end of a conversation 5At the end of a conversation you can send a fax to the other party before you both hang up.a As
3366Receive modes 6Choosing the Receive Mode 6The diagram below will help you choose the correct mode. For more detailed information on the receive mo
Chapter 634To set the receive mode follow the instructions below.a Press Menu, 0, 1.b Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual
Receiving a Fax356Using receive modes 6Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before us
iiiNotice - Disclaimer of Warranties(USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTH
Chapter 636Receive mode settings 6Ring Delay 6The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.
Receiving a Fax376Easy Receive 6If Easy Receive is On: 6The machine receives a fax call automatically, even if you answer the call. When you see Recei
Chapter 638Receiving faxes into memory when the paper tray is empty 6As soon as the paper tray becomes empty during fax reception, the LCD will displa
3977Voice Operations 7Tone or pulse (Canada only) 7If you are using an external telephone and have a pulse dialing service, but need to send tone sign
Chapter 740To avoid conflicts between your Brother machine and your voice mail service, do one of the following:Get the Distinctive Ring service from
Telephone Services and External devices417What does Brother's ‘Distinctive Ring’ do?7The Brother machine has a Distinctive Ring feature that allo
Chapter 742Registering the Distinctive Ring pattern7Very Important!After you have set the Distinctive Ring feature to On, your Distinctive Ring number
Telephone Services and External devices437Viewing the Caller ID List 7Your machine stores information for the last thirty calls in the Caller ID list.
Chapter 744Note• If you do not receive all your faxes, reduce the Ring Delay setting on your external TAD.• If You Subscribe to your Telephone company
Telephone Services and External devices457Recording an outgoing message (OGM) on an external TAD 7Timing is important in recording this message. The m
ivBrother® One-Year Limited Warranty and Replacement Service (USA Only)Who is covered: This limited warranty (“warranty”) is givenonly to the orig
Chapter 746Converting telephone wall outlets 7There are three ways to convert to an RJ11 jack. The first two ways may require help from the telephone
Telephone Services and External devices477Multi-line connections (PBX) 7We suggest you ask the company who installed your PBX to connect your machine.
Chapter 748Using external and extension telephones 7Using extension telephones: 7If you answer a fax call at an extension telephone, you can make your
Telephone Services and External devices497Changing the remote codes 7The preset Fax Receive Code is 51. The preset Telephone Answer Code is #51. If y
508How to Dial 8Manual dialing 8Press all of the digits of the fax or telephone number. Speed Dialing 8a Press (Speed Dial). b Press OK and the # (pou
Dialing and storing numbers518Storing numbers 8You can set up your machine to do the following types of easy dialing: Speed Dial and Groups for broadc
Chapter 852Setting up groups for broadcasting 8If you regularly want to send the same fax message to many fax numbers you can set up a Group. Groups a
5399Fax reports 9You need to set up the Transmission Verification Report and Journal Period using the Menu key.Transmission Verification Report 9You c
Chapter 954Fax Journal (activity report) 9You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7
Section IIICopy IIIMaking copies 56
vBrother® One-Year Limited Warranty and Replacement Service (USA Only)discretion. Brother reserves the right to supplya refurbished or remanufactured
5610How to copy 10Entering Copy mode 10Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes th
Making copies5710Copy options 10When you want to quickly change the copy settings temporarily for the next copy, use the Copy Options key. The machine
Chapter 1058Changing copy quality 10You can choose from a range of quality settings. The default setting is Normal.To temporarily change the quality s
Making copies5910To enlarge or reduce the next copy follow the instructions below:a Make sure you are in Copy mode .b Load your document.c Use the di
Chapter 1060f Press Black Start to scan the document. You can also press Color Start if you are using the Poster layout.If you placed the document in
Making copies6110Sorting copies using the ADF (Black & White only) (MFC-290C only) 10You can sort multiple copies. Pages will be stacked in the or
Chapter 1062Paper options 10Paper Type 10If you are copying on special paper, set the machine for the type of paper you are using to get the best prin
Section IVWalk-up Photo PrintingIVPhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive64Printing photos from a camera 75
6411NoteThe MFC-250C only supports USB Flash memory drives. PhotoCapture Center® Operations11Printing from a memory card or USB Flash memory drive wit
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive6511Memory cards (MFC-290C only) or a USB Flash memory drive folder
viBROTHER MULTIFUNCTION CENTER / FAX MACHINELIMITED WARRANTY(Canada only)Pursuant to the limited warranty of 1 year from the date of purchase for labo
Chapter 1166Getting started 11Firmly put a memory card or USB Flash memory drive into the proper slot. 1 USB Flash memory drive2 SD, SDHC3 Memory Stic
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive6711How to print from a memory card or USB Flash memory drive11Befor
Chapter 1168d Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK.e Press a or b
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive6911i Do one of the following: To choose the number of copies go to
Chapter 1170f Press a or b to choose the paper size you are using, Letter, A4, 4"x 6" or 5"x 7".Press OK. If you chose Letter or
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive7111Print Size 11This setting is available only when you choose Lett
Chapter 1172Borderless printing 11This feature expands the printable area to the edges of the paper. Printing time will be slightly slower.a Press Men
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive7311d Press a or b to choose Scan to Media.e Do one of the following
Chapter 1174Understanding the Error Messages11Once you are familiar with the types of errors that can occur while you are using PhotoCapture Center®,
751212Printing photos directly from a PictBridge camera12 Your Brother machine supports the PictBridge standard, allowing you to connect to and print
viiTable of ContentsSection I General1 General Information 2Using the documentation...
Chapter 1276Printing Images 12NoteRemove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. a Make sure t
Printing photos from a camera7712Printing photos directly from a digital camera (without PictBridge)12If your camera is using the USB Mass Storage sta
Chapter 1278Understanding the Error Messages12Once you are familiar with the types of errors that can occur while you are printing from a camera, you
Section VSoftware VSoftware features 80
8013The CD-ROM includes the Software User’s Guide for features available when connected to a computer (for example, printing and scanning). The guide
Section VIAppendixes VISafety and Legal 82Troubleshooting and Routine Maintenance 94Menu and Features 121Specifications 131Glossary 144
82AChoosing a location APut your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a teleph
Safety and Legal83ATo use the machine safely APlease keep these instructions for later reference and read them before attempting any maintenance.WARNI
84 DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands
Safety and Legal85A DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the
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