Brother MFC-8220 Datenblatt PDF herunterladen (Seite 160)

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12

Sending Faxes

Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check

your MFC’s scanner operation. If copy quality is not good, clean the

scanner. (See Cleaning the scanner on page 12-22.)

Transmission Verification

Report says ‘RESULT:NG’ or

‘RESULT:ERROR’.

There is probably temporary noise or static on the line. Try sending the

fax again. If you send a PC FAX message and get ‘RESULT:NG’ or, on

the Transmission Verification Report, your MFC may be out of memory.

To gain extra memory, you can turn off Fax Storage (see Setting Fax

Storage on page 8-3), print fax messages in memory (see Polling on

page 5-9) or cancel a Delayed Fax or Polling Job (see Canceling a fax

in progress on page 6-9). If the problem continues, ask the telephone

company to check your phone line.

Vertical black lines when

sending.

If the copy you made shows the same problem, your scanner is dirty.

(See Cleaning the scanner on page 12-22.)

The other party does not

receive my fax.

Send a manual fax so you can listen to make sure the other party’s

machine is answering. Press Hook/Hold (or lift the handset) and dial the

number. Wait to hear fax receiving tones, and then press Start.

Handling Incoming Calls

Double-ring in Fax/Tel Mode The MFC knows the incoming call is not a fax so it is signaling you to

answer the telephone call. Pick up the MFC’s handset or answer from

an extension or external phone and then press your MFC’s Telephone

Answer Code (default setting is 51).

MFC ‘Hears’ Voice as CNG

Tone.

If your MFC is set to Easy Receive On, it is more sensitive to sounds.

Your MFC may mistakenly interpret certain voices or music on the line

as a calling fax machine and respond with fax receiving tones.

Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by

turning Easy Receive to Off. (See Easy Receive on page 5-4.)

Transferring a Fax Call to the

MFC.

If you answered at the MFC, press Start and hang up immediately. If

you answered on an external or extension phone, press your Fax

Receive Code (default setting is ( 51). When your MFC answers,

hang up.

Custom features on a single

line

If you have Call Waiting/Caller ID, RingMaster, Voice Mail, an

answering machine, an alarm system or other custom feature on a

single phone line with your MFC, it may create a problem sending or

receiving fax data.

For Example: Your Brother MFC handles the Caller ID subscriber

services. However, if you subscribe to Voice Mail or some other

custom service and its signal comes through the line while your MFC

is sending or receiving a fax, the signal can temporarily interrupt or

disrupt the fax data. Brother’s ECM feature should help overcome

this problem. This condition is related to the telephone system

industry and is common to all devices that send and receive

information on a single, shared line with custom features. If avoiding

a slight interruption is crucial to your business, a separate line with no

custom features is recommended.

Menu Setting Difficulties

The MFC beeps when you try

to access the Setup

Receive and Setup Send

menus.

Make sure that MFC is in Fax mode. If the Fax key is not

illuminated, press it to turn on Fax mode. Setup Receive setting

(Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only

when the MFC is in Fax mode.

Copy Quality Difficulties

Vertical streaks appear in

copies.

Sometimes you may see vertical streaks on your copies. Either the

scanner or the primary corona wire for printing is dirty. Clean them

both. (See

Cleaning the scanner

on page 12-22 and

Cleaning the drum

unit

on page 12-24.)

DIFFICULTY SUGGESTIONS

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